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PASSPORT / LOSS ABROAD

What to do after losing a Ukrainian passport abroad

A lost passport can affect travel, legal stay, pending applications and deadlines.

We help determine the sequence for your circumstances: recording the loss, contacting the competent authority, preparing evidence and protecting related deadlines.

Describe the situation Reply within the day

OFFICIAL PROCESS / FIRST STEPS

Passport lost abroad: the first official steps

This is the general process described by the State Migration Service of Ukraine. Requirements depend on the country, circumstances and remaining identification.

  1. 01

    Report the loss or theft to the competent authority in the country where you are staying.

  2. 02

    Contact the nearest Ukrainian diplomatic mission abroad.

  3. 03

    Confirm whether your case requires a new international passport or a certificate of return to Ukraine.

  4. 04

    A certificate of return only permits return to Ukraine; a new passport must be arranged afterwards.

01 / When to contact us

When to contact us

  • passport lost or stolen abroad
  • urgent return to Ukraine is required
  • other documents were lost at the same time
  • travel or an immigration deadline is near

02 / How we can help

How we can help

  1. 01

    identify first steps for the country

  2. 02

    prepare an evidence checklist

  3. 03

    structure contact with police, consulate or passport service

  4. 04

    connect passport replacement with residence status and other documents

03 / How the work is organised

How the work is organised

  1. 01

    Confirm the country and urgency.

  2. 02

    Review remaining identification or copies.

  3. 03

    Prepare the official sequence.

  4. 04

    Support agreed document preparation.

04 / TELEGRAM

What to include in the first message

Do not send document scans or sensitive information in your first message.

  1. 01

    country and city

  2. 02

    date and circumstances of loss

  3. 03

    copies or other identification available

  4. 04

    travel or application deadline

05 / Important to know

Important to know

  • We do not issue passports or return certificates.
  • The competent authority controls timing.
  • Do not publish an image of the lost passport.

06 / FAQ

Common questions

01Can I return to Ukraine without a passport?

In some cases a certificate of return may be available. The procedure depends on your documents and country.

02What if the passport was stolen?

The usual sequence involves local police and then the Ukrainian consular or passport service.

03Can you guarantee urgent issuance?

No. We can prepare the correct steps quickly, but the authority controls issuance.

07 / Official sources

DIRECT / TELEGRAM

Start with a short message.

Tell us what happened, where you are now and whether there is a deadline. We assess the situation first, then explain possible actions, terms and cost.

Describe the situation