СПАСЕМОprivate assistance teamAreas of assistance
Describe the situation
HomeAreas of assistanceAssistance for military personnel

MILITARY PERSONNEL / DOCUMENTS

Document assistance for service members and their families

Service records, medical materials, reports, unit replies and deadlines may form one connected situation.

We organise materials, identify the competent authority and prepare a lawful sequence. We first determine whether the matter is within our competence.

Describe the situation Reply within the day

01 / When to contact us

When to contact us

  • the official application route is unclear
  • there is no reply or recipient is unclear
  • a family needs to organise service-related documents
  • several procedures and deadlines are connected

02 / How we can help

How we can help

  1. 01

    structure documents and chronology

  2. 02

    identify authorities and official channels

  3. 03

    prepare applications and attachment lists

  4. 04

    track deadlines and replies

03 / How the work is organised

How the work is organised

  1. 01

    Record the issue without operational details.

  2. 02

    Review documents and previous applications.

  3. 03

    Identify lawful options.

  4. 04

    Agree scope and terms.

04 / TELEGRAM

What to include in the first message

Do not send document scans or sensitive information in your first message.

  1. 01

    relationship to the service member

  2. 02

    issue to resolve

  3. 03

    official replies received

  4. 04

    any deadline or proceeding

05 / Important to know

Important to know

  • Do not disclose positions, routes or operational information.
  • We do not influence command or state decisions.
  • We do not help evade lawful obligations or create false grounds.

06 / FAQ

Common questions

01Can a family member contact you?

Yes. We clarify the relationship, objective and any authority needed.

02Should military documents be sent in Telegram?

Not initially. Describe the issue without unit numbers, positions or scans.

03Can you guarantee a decision?

No. We help prepare the process; the competent authority decides.

Related areas

01Search for missing service members02Document assistance03Urgent assistance

DIRECT / TELEGRAM

Start with a short message.

Tell us what happened, where you are now and whether there is a deadline. We assess the situation first, then explain possible actions, terms and cost.

Describe the situation

ORGANISATION / 08

NAME
Благодійна організація «Благодійний фонд „Спасемо Україну“»
CODE
ЄДРПОУ 39592894
ADDRESS
04050 Україна, м. Київ, вул. Герцена, буд. 6